hbajji's Privacy Policy

During registration and use of hbajji's services, we may collect the following types of information. Each piece of information is collected for a specific purpose and solely to provide you with our services.

a) Identity Information

• Full name and date of birth (for age verification)
• National ID number or passport number
• Email address and mobile number
• Current residential address

b) Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Transaction history — records of deposits and withdrawals
• Bank account details (where applicable)

c) Account and Gameplay Information

• Username and password (stored in encrypted form)
• Game play history and betting records
• Bonus and promotion usage details
• Session duration and favourite game categories

d) Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of site access
• Cookie and similar tracking data

hbajji collects user information through various methods. It is important that you are aware of each of these methods.

Directly Provided: When you register on our platform, log in, make a deposit or withdrawal, or contact our customer service team, you provide information directly.

Automatic Collection: When you browse our website, technical information is automatically collected through cookies and log files.

Identity Verification Process (KYC): For secure financial transactions and as part of regulatory compliance, we may collect identity verification information for withdrawals above a certain amount.

hbajji uses the information collected for the following legitimate purposes:

a) Account Management and Service Delivery

• Creating, verifying, and maintaining accounts
• Processing deposit and withdrawal transactions
• Ensuring bonuses and rewards are delivered
• Providing customer service support

b) Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and preventing fraud and money laundering
• Ensuring age verification (21+ policy)
• Enforcing the one account per household policy

c) Service Improvement

• Personalizing the user experience
• Analyzing and improving platform performance
• Providing recommendations on new games and features

d) Communication and Marketing

• Important account updates and security notifications
• Informing about new promotions and offers (only with your consent)
• Responsible gaming information and support

hbajji never sells your personal information. However, we may share information in certain specific circumstances:

a) Service Provider Partners

We use trusted third-party services to handle operations such as payment processing (bKash, Nagad, Rocket, Upay), technical support, and customer service. These partners are given access only to the information needed to provide their specific service and are required to follow our privacy policy.

b) Legal Obligations

We may provide necessary information to comply with the laws and regulations of Bangladesh, under court order, or in response to a lawful request from law enforcement authorities.

c) Business Changes

In the event of a company merger, acquisition, or transfer of assets, user information may be transferred to the new operator. We will notify you in advance of any such change.

d) With Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information.

hbajji has put in place the highest technical and organizational measures to protect your information.

Technical Security Measures

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
• Data Encryption: Sensitive information such as passwords and financial details is stored in encrypted form
• Firewall Protection: Advanced firewalls and intrusion detection systems are active
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities
• Two-Factor Authentication: Two-factor authentication as an additional layer of security for your account

Organizational Security Measures

• Regular data protection training for staff
• Access to information controlled on a need-to-know basis (least-privilege principle)
• Rapid response plan in the event of a data breach

Cookies are small text files stored in your browser. hbajji uses cookies to improve the user experience.

Types of Cookies We Use

• Essential Cookies: Necessary to maintain login sessions and security — these cannot be turned off
• Functional Cookies: Used to remember language preferences and favourite games
• Analytics Cookies: Help analyze user behaviour to improve our services

You can disable cookies in your browser settings. Please note, however, that disabling essential cookies may cause some features of the platform to not work correctly.

hbajji retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

• Account Information: For the entire period the account is active and for a minimum of 5 years after it is closed
• Transaction Records: A minimum of 5 to 7 years in accordance with financial regulations
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 2 years
• Customer Service Communications: Up to 3 years after the last contact

Once the specified retention period has passed, we securely delete or anonymize your information so that it can no longer be linked to you.

As a hbajji user, you have the following rights. To exercise these rights, please contact our support team.

Right to Access Information

You may request to know what information we have collected about you. We will provide you with the complete information within 30 days.

Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. You can update many details yourself by going to the profile section of your account.

Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, information subject to legal obligations or related to security may not be possible to delete before a specified period.

Right to Object to Processing

You can object to the processing of your information for marketing purposes. This is entirely your right and such an objection will not affect the core services of your account.

Right to Data Portability

You can request to receive your information in a structured, commonly used and machine-readable format.

hbajji is a platform operated exclusively for adults. Our services are only for those aged 21 and above.

We do not knowingly collect or store personal information from anyone under the age of 21. Age verification is a mandatory step in the registration process.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.

If parents believe their child has created an account on our platform, please contact [email protected] immediately.

hbajji may update this privacy policy from time to time. Such updates may be required due to legal changes, technological upgrades, or changes to our services.

In the case of significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed on the website's homepage
• The date of the change will be updated at the top of this page

Continued use of the platform after any changes will be considered as your consent to the updated policy. If you do not agree with any changes to the policy, you have the right to close your account.