hbajji Terms and Conditions

1 Introduction and Applicability

hbajji (hereinafter referred to as the "Platform", "we", or "Service") operates an online gaming and betting platform for Bangladeshi users. These terms and conditions ("Terms") form a binding agreement between hbajji and its users.

These Terms apply to all products, services, games, betting features, and related functionality operated under the hbajji.cam domain.

• These Terms are written in Bengali and are specific to the Bangladeshi market.
• These Terms may be changed at any time without prior notice.
• Updated terms will always be published on this page.
• Continued use of the platform will be considered acceptance of any revised terms.

2 Registration Requirements

The following eligibility criteria apply to opening an account and using hbajji's services:

• The applicant must be 21 (twenty-one) years of age or older.
• Each individual may open only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Opening multiple accounts from the same household or the same IP address is prohibited.
• Registration using a proxy, VPN, or similar technology is not permitted.

For identity verification (KYC), hbajji may request a valid ID, proof of address, or other documents at any time. Failure to submit accurate and complete documents may result in account suspension or cancellation.

3 Password and Login Protection

It is your responsibility to keep your hbajji account secure. The account holder is fully responsible for all activity carried out through the account.

• Keep your login details (username and password) confidential and do not share them with anyone.
• Use a strong password — a combination of numbers, letters, and special characters.
• If you notice any suspicious login or unauthorized access, notify our support team immediately.
• Transferring or selling your account to anyone else is strictly prohibited.

hbajji will never ask for your password via live chat or email. If you receive such a request, treat it as fraudulent and report it to us.

4 Payment Policy

hbajji supports the most popular mobile banking methods in Bangladesh. The specific deposit and withdrawal terms are described below:

Deposit Terms

• Supported payment methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit amount: ৳100 (for each method).
• Deposits are generally credited to your account instantly.
• When making a deposit, ensure the correct amount and reference number are used.
• Transactions must be made from the mobile number registered to your account.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: 15 minutes to 2 hours.
• Identity verification (KYC) must be completed before a withdrawal request can be processed.
• The withdrawal method must match the deposit method.
• Withdrawals may be restricted before the wagering requirements on an active bonus are met.
• As part of our anti-money laundering (AML) policy, additional verification may be required for large withdrawal amounts.

5 Welcome Bonus and Other Offers

New users at hbajji can enjoy an attractive welcome bonus. All terms related to bonuses are described below:

Welcome Bonus Terms

• Welcome bonus: up to 120% on the first deposit, maximum ৳20,000.
• Example: deposit ৳1,000 and receive ৳1,200 in bonus, giving a total of ৳2,200.
• Wagering requirement: 20 times the total balance (deposit + bonus).
• The wagering requirement must be met within 30 days of the bonus being credited.
• Withdrawals are not permitted before the bonus wagering requirement is met.

General Bonus Policy

• Multiple bonus claims from the same household, address, or IP address are not permitted.
• Any attempt to obtain bonuses fraudulently may result in account cancellation.
• hbajji reserves the right to change, suspend, or cancel any bonus offer at any time.
• VIP members at Bronze, Silver, and Gold tiers can enjoy weekly cashback.
• Using illegitimate methods to meet bonus requirements will result in winnings being voided.

6 Game and Betting Rules

All games and betting activities on hbajji are conducted in accordance with fair play principles. The main gaming rules are described below:

• All game outcomes are determined by a certified random number generator (RNG).
• Live casino games are operated through approved software providers.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical error, the stake for that bet will be refunded.
• hbajji reserves the right to investigate and suspend any suspicious betting activity.
• In the event of an incorrect or erroneous payout, hbajji reserves the right to correct it.

Cricket and Sports Betting

• Betting is available on various cricket events including BPL, IPL, T20 World Cup, and ICC tournaments.
• Bets may be placed up until the match begins.
• For live betting, bets must be confirmed within the specified time limit.
• If a match or event is postponed, the applicable hbajji rules will be followed.

7 Our Commitment

hbajji is firmly committed to responsible gaming. Gaming is for entertainment — it is not a solution to financial problems. To protect our users, we provide the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Restrict the total amount bet over a given period.
• Self-Exclusion: Suspend your account for a set period of time.
• Break: Take a break from gaming for 24 hours or more.
• Support: If you feel gaming is becoming an addiction, contact us via 24/7 live chat.

To learn more about responsible gaming, visit our Responsible Gaming page.

8 What Is Strictly Prohibited

The following activities are strictly prohibited on the hbajji platform. Violating these prohibitions will result in permanent account cancellation and forfeiture of any associated winnings:

• Using the platform for money laundering or processing illegal funds.
• Depositing funds obtained through gambling addiction.
• Using bots, automated software, or hacking tools.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Creating multiple accounts or playing on behalf of a third party.
• Colluding with other players to place bets.
• Opening an account using a false identity or documents.
• Harassing, threatening, or behaving inappropriately toward other users.
• Distributing platform content or materials to third parties without permission.

9 Copyright and Ownership

All content, designs, software, logos, trademarks, brand names, and other materials on the hbajji platform are the exclusive property of hbajji and are protected by applicable intellectual property laws.

• hbajji's content may not be copied, published, distributed, or modified without written permission.
• Limited access is permitted for personal, non-commercial use.
• Game software is entirely owned by third-party providers and is subject to their own terms.

10 Disclaimer of Liability

To the extent permitted by applicable law, hbajji is not responsible for the following:

• Any direct or indirect financial loss arising from gaming.
• Interrupted games due to internet connection issues or failure of third-party services.
• Losses resulting from unauthorized account access (if caused by user negligence).
• Service disruptions due to unplanned maintenance or platform updates.
• Delays or errors in services provided by third-party payment processors.

hbajji always strives to maintain service quality and is committed to resolving any issues promptly.

11 Account Closure Policy

Closure by User

Any user may request to close their account via 24/7 live chat or email. Any available balance must be withdrawn before the account is closed.

Closure or Suspension by hbajji

hbajji may suspend or terminate any account at any time in the following circumstances:

• In the event of a violation of these terms and conditions.
• Providing false information during the identity verification process.
• In cases of fraudulent, illegal, or suspicious activity.
• For accounts that have been inactive for an extended period (inactive for more than 12 months).
• By order of a law enforcement agency or court.

12 Terms Update Policy

hbajji reserves the right to modify these rules and terms and conditions at any time. In the event of changes:

• The updated date will be published on this page.
• Registered users may be notified of significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• Users are advised to visit this page regularly.

13 Complaints & Dispute Process

If there is any dispute or complaint, we prefer to resolve it through discussion first. Ways to contact us:

• Live Chat: 24/7 live chat support in Bengali.
• Email: [email protected]

After a complaint is submitted, our support team will get in touch as soon as possible and provide a resolution. Complex disputes may require additional investigation.

All decisions made by hbajji will be considered final unless reconsideration is required on the basis of clear evidence.